Most explanations of the word ‘Professional’ usually refer to people engaged in what is considered traditional professions.  However, there has been a long-standing debate about whether social work qualifies as a ‘profession’ which is likely to continue for many years.  So, it may be useful to focus on social workers from acting in a professional way. This refers to people following a code of conduct defined by specific ethics and values.

There are considerable variations as to what constitutes professional behaviour, so the following is just a guideline.

Self-Presentation
Image, Dress, Posture, Demeanour, Courteousness, Basic manners.

Conduct
Respect, Honesty, Reliability, Professional attitude, Positivism, Integrity, Dependability, Supportiveness.

Communication
Listening, Understanding, Confidentiality, Informing.

Responsibility
Explanations, Cultural awareness, Committed, Accountable, Competent, Supportive.

Knowledge
Awareness, Clarity, Directional, Preparation, Skilled.